Where can I talk with other Faceware Studio and Epic MetaHuman users?
You can chat with other animators and creators of all skill levels, show off your work, and level up your facial animation game by joining our community.
A fresh installation requires a "Faceware_Studio_X.X.X.XXX_Installer.exe" file. This can be obtained after logging into the facewaretech.com website and heading to the Downloads page. Double-click the downloaded file and follow the instructions in the installer.
Your Faceware Studio license(s) uses a cloud-based licensing system and does not require activation with a ticket. The license tied to your Faceware web portal login. When Studio is launched, a login is required using the email and password that is used to access your Faceware website account. Upon login, the software connects to the cloud to verify whether or not a license is available for your account. If so, the software will launch. If there is no available license, then you receive a message indicating as such and the software will not launch.
NOTE: Internet access is required to launch Studio.
Click here to start with our Intro to Faceware Studio page. These videos and quick overviews of Studio and the basics of its use will get you up and running with the software. Follow up with more in-depth articles using the table of contents on the left side of this page.
The total amount of days you can trial the software is 30 days. When you start the trial, you are given a 15 day trial immediately. Afterwards, you can extend the trial through the software one time for an additional 15 days.
The best intro for figuring out the basics of Unreal Engine and its features is to go straight to the source: Unreal Engine official documentation
If you want to ask specific questions, join one of the excellent Discord communities below:
Faceware Discord: Our ever-expanding community is great at answering questions of all levels with many Unreal Engine specialists.
Unreal Slackers: A huge, dedicated community focusing on Unreal Engine.
Glassbox, the developer of the Live Client for Unreal plugin, will help you out with any direct support that you need with their plugin, so if you need to start or extend a trial of their plugin or have any questions about installation, the best place to look is on their website: https://glassboxtech.com/
For Unreal Engine 4.27 and Unreal Engine 5, please see the Faceware Live Link plugin
"C:UsersUSERNAMEAppDataRoamingFaceware Technologies, IncFacewareStudiopersistedsettings.ini"
Camera Issues:
Faceware Studio is being updated to support as many cameras as possible, but sometimes an error will occur that states the camera is already in use or it cannot be found in the selection menu.
If you are encountering camera issues, you can also try to use software like OBS or ManyCam as a virtual camera to feed the stream into Studio. Select the virtual camera in the dropdown menu when selecting your source in Studio.
Faceware Studio is designed for optimal performance on Windows 10 computers. Studio will run on Windows 7 and 8, but you may encounter some performance issues. Studio will not run on macOS.
Certain integrated and USB cameras may cause video playback to stutter. We recommend you disable or remove the camera(s) that causes the stuttering and try a different camera. It may also help to set your computer power settings to High-Performance mode.
Faceware Studio is designed to be used on a computer with a dedicated graphics card. If your computer has both an integrated and dedicated graphics card, you will want to specify that Windows uses the dedicated graphics card for Studio. Click here for instructions.
Faceware Studio may have performance issues on computers with the following hardware:
Please evaluate Studio using a free trial before purchase to ensure your machine is fully compatible.